General terms and conditions

The reservation is binding both for the guest and for the hotel when it has been confirmed by the hotel. The confirmation is done via e-mail. Upon booking the guest should inform the hotel about address, e-mail, mobile phone number and identification number (for non-Swedish EU citizens a European identification number or passport number and for non-EU citizens the passport number is required).

Check in is from 15.00 on the arrival day and the check out is at 10.00 on the day of departure (unless different times have been agreed).

Cancellation can be made free of charge until one day prior to arrival.

Payment is due before check in  and if we have received your credit card information we will charge your card prior to arrival and send the receipt via e-mail. If you prefer to make your pre-payment in a different way we offer several alternatives

According to Swedish legislation the hotel has no responsibility for damage or loss unless it is directly caused by the staff of the hotel.

Smoking and pets are not allowed at the hotel. The guest is personally responsible for any damage caused to the hotel by him/herself or guests (this includes setting off the fire-alarm by cooking, smoking, candles or similar, which may cost up to 5000 SEK).

It is strictly forbidden to receive any external guests in the hotel room.

If you forgot something during your stay you will have to contact us yourself. We take care of forgotten things for two months and the best thing is if you or someone else can come by and pick up what you forgot. Do you want us to send the forgotten items to you, it costs 300 SEK plus postage / shipping cost.

In those cases the hotel is entitled to charge the actual cost for repair, cleaning, fire-alarm cost etc.